Clients reviews

How do we ensure the authenticity of our customer reviews?


Our customers’ trust is very important to us. This also applies to our customer reviews. Therefore, we ensure the authenticity of the reviews published on our platform with the following procedure:


On our platform customers have the opportunity to rate the readers from whom they have received advice. Reviews consist of awarding a number of stars between 1 and 5 and, optionally, a comment.


Only customers registered on our platform can submit a review. The customers can either do this directly at the end of each telephone/chat consultation or within 30 days after the consultation in their customer online account (after having logged in) under “My consultations”/“Review”. The comment will instantly appear in the list of customer reviews in the reader’s profile on the public part of the platform.


The customer can only submit a review, if the consultation has lasted at least 3 minutes for a free consultation and 9 minutes for a fee-based consultation. Otherwise, no pop-up window or “Review” link will appear.


On the platform, the most recent rating comment appears at the top of the list of comments sorted chronologically by submission date.


We want our customers to be able to express their opinions freely and honestly. Therefore, there is no automatic deletion of bad ratings. However, in order to protect the privacy of our customers, comments containing predefined banned keywords, such as phone numbers, e-mail addresses, Facebook IDs, and insults, are deleted automatically. Rating comments are published directly on the platform after they have been submitted and are visible to all users of the platform. All star ratings submitted by customers are included in the overall rating of the respective consultant.


Our readers report to us any content that violates applicable laws or the rules of use regarding reviews in our general terms and conditions. After having examined such review thoroughly, we decide whether it is justified and necessary to edit or even delete it. If there is no violation of applicable laws or our general terms and conditions, the rating comment will only be edited after consultation with the customer who submitted the review.


As long as the reader has not yet responded to the comment, the customer is able to amend it at any time. Once the reader has responded, the comment can no longer be edited by the customer his-/herself. In this case the customer can request a change to the review (e.g., if the comment unintentionally contains personal data) by contacting the customer service. Any reviews deleted at the customer’s request will no longer appear on the platform or be included in the reader’s overall rating.

Most recent client reviews
  • On 28 March 2023, Stream13123 consulted Pippa Jo
    Superb, Calming, reassuring and very accurate.

  • On 28 March 2023, Fionabbb12 consulted Pippa Jo
    Great thanks Pippa jo for the piece of mind

  • On 28 March 2023, Circle11599758 consulted Pippa Jo
    Clear and precise and a validation, thank you

  • On 28 March 2023, Circle12414978 consulted Pippa Jo
    Pippa jo is lovely, always connects well and gives valuable information from spirit. Thank you.

  • On 23 March 2023, Tina consulted Pippa Jo
    Pippa is a beautiful soul and I have been reading with her for a considerable amount of time. Pippa tunes In immediately to one’s situation is nothing short of amazing. The guides she works are brilliant too and accurate. Predictions have passed and insight given is also very accurate. A very soft and understanding person who really takes the time to know you and your situation with very little judgment and leaves you with clarity and direction. Thank you Pippa xxx

  • On 22 March 2023, A1990 consulted Allan
    Exactly what I needed to hear!! THANK YOU so much!! Allan was spot on about everything!

  • On 22 March 2023, Annacacia20 consulted Allan
    Thank you my dear friend. You are the only person who understands me!

  • On 22 March 2023, Circle12461558 consulted Allan
    Always the best xx

  • On 20 March 2023, Super! consulted Lianne H
    Always fantastic x

  • On 20 March 2023, Circle11621158 consulted Pippa Jo
    Always wonderful, thank you so much Pippa Jo xx

  • On 20 March 2023, Circle11171448 consulted Pippa Jo
    5 STARS Plus I would have rated much higher if i could PERFECTION xxx

  • On 20 March 2023, Circle12519318 consulted Elaine R
    Wow. Amazing reading. So accurate. I feel so much better worth every penny thank you so much! X

  • On 20 March 2023, Circle11179768 consulted Allan
    Alan is my go to like talking to a good friend always supportive luv Jackie

  • On 18 March 2023, Stream13123 consulted Pippa Jo
    Absolutely amazing; read without prompting and very tsratight , direct andhonest,. Highly recommend. Helped me see situation, and decisions, clearly.

  • On 20 March 2023, Circle12049118 consulted Pippa Jo
    Pippa is such a nice lady, she always puts me in a good mood. Fast with her answers, no time wasting. Pippa is a grounded and confident reader, I come to her for lots of little things and she is always so helpful. Would recommend x

  • On 16 March 2023, Circle11983418 consulted Allan
    I have been speaking to Alan for a few years now and I can say that Alan is always honest and never goes back on what he has said previously. Has a honest and direct way of explaining things which I love. Thank you ????

  • On 13 March 2023, P1980 consulted Allan
    Allan’s connection to spirit is amazing- he has an incredible gift. He is able to pick up where we left off- no re explaining your situation again. He’s amazing! Allan never fails to make me laugh too- he always knows when to use humour and when to hold it back. He’s kooky & I love that about him:) get a reading with Allan- he’s refreshing and views things from a different perspective, offering great advice from him & spirit. Like chatting with an old friend. Thank you as always Allan for making me smile:) penny xxx

  • On 13 March 2023, A1952 consulted Allan
    Allen is a fine fellow, always picks up the situation. I can start on my questions with him immediately. has given me honest & true to form answers. I recommend this gentle man.

  • On 12 March 2023, Circle11272258 consulted Lianne H
    Lianne has been reading for me for almost 7 years. She has been a wonderful and honest guide - accurate many many times. Thank you for being there for me and I appreciate your support!!

  • On 11 March 2023, User111147982 consulted Lianne H
    Thank you so much for the insight I am hopeful for a brighter future

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