Clients reviews

How do we ensure the authenticity of our customer reviews?


Our customers’ trust is very important to us. This also applies to our customer reviews. Therefore, we ensure the authenticity of the reviews published on our platform with the following procedure:


On our platform customers have the opportunity to rate the readers from whom they have received advice. Reviews consist of awarding a number of stars between 1 and 5 and, optionally, a comment.


Only customers registered on our platform can submit a review. The customers can either do this directly at the end of each telephone/chat consultation or within 30 days after the consultation in their customer online account (after having logged in) under “My consultations”/“Review”. The comment will instantly appear in the list of customer reviews in the reader’s profile on the public part of the platform.


The customer can only submit a review, if the consultation has lasted at least 3 minutes for a free consultation and 9 minutes for a fee-based consultation. Otherwise, no pop-up window or “Review” link will appear.


On the platform, the most recent rating comment appears at the top of the list of comments sorted chronologically by submission date.


We want our customers to be able to express their opinions freely and honestly. Therefore, there is no automatic deletion of bad ratings. However, in order to protect the privacy of our customers, comments containing predefined banned keywords, such as phone numbers, e-mail addresses, Facebook IDs, and insults, are deleted automatically. Rating comments are published directly on the platform after they have been submitted and are visible to all users of the platform. All star ratings submitted by customers are included in the overall rating of the respective consultant.


Our readers report to us any content that violates applicable laws or the rules of use regarding reviews in our general terms and conditions. After having examined such review thoroughly, we decide whether it is justified and necessary to edit or even delete it. If there is no violation of applicable laws or our general terms and conditions, the rating comment will only be edited after consultation with the customer who submitted the review.


As long as the reader has not yet responded to the comment, the customer is able to amend it at any time. Once the reader has responded, the comment can no longer be edited by the customer his-/herself. In this case the customer can request a change to the review (e.g., if the comment unintentionally contains personal data) by contacting the customer service. Any reviews deleted at the customer’s request will no longer appear on the platform or be included in the reader’s overall rating.

Most recent client reviews
  • On 03 June 2023, Circle11283758 consulted Allan
    Thank you. Feel like I have been waiting forever for the POI to get in touch. But I still feel hopeful. Thanks for your reassurance. One day hopefully I will tell you that it’s happened! God willing. Xxx

  • On 03 June 2023, Circle11150728 consulted Allan
    You certainly balance my thoughts and confirm some of the things I feel but put me right if it’s not what you see and I love that about you Allan. You’ve been my guide for years. When I need you, you bring peace into my world even if there is a storm all around me. V xxx

  • On 03 June 2023, Tonton consulted Allan
    Connected with my entourage immediately and recognisably. Certain words were used he wouldn't have known to use and that made it a conversation. It's good to be curated.

  • On 01 June 2023, Amik consulted Allan
    I absolutely love how honest and direct Allan was and picked up on things only I knew about right away! Such a great reading and thank you so so much!

  • On 31 May 2023, Circle11821018 consulted Allan
    WOW what can I say, Allan and I have chatted several times and on every chat he told me I would hear from someone before I went on vacation, Now mind you this is within a couple weeks, NOT only did I hear from him he actually came and saw me. I hadn't spoke or seen him in a few months I'd lost all hope. Thanks Allan I will always be chatting with you my friend.

  • On 31 May 2023, C1970 consulted Allan
    picked up on alot and put my mind at rest. hope then predictions come true. will definitely be back.

  • On 26 May 2023, Circle11621158 consulted Pippa Jo
    Really wonderful as ever, such a pleasure to speak with xx

  • On 22 May 2023, Circle11414778 consulted Allan
    Thank you so much

  • On 21 May 2023, P1980 consulted Allan
    Never fails to make me feel better. Allan answers all of my questions and adds further info too which is always appreciated. He has a fantastic connection to spirit, which seems effortless. He’s wonderful and I’m so grateful for his guidance xx

  • On 21 May 2023, Jetfuel27 consulted Allan
    Amazing as always. His predictions keep coming true. Thank u for all your reassurance

  • On 21 May 2023, Stream4992 consulted Pippa Jo
    Thank you for your clarity and guidance. I have always had consistent messages which are reassuring and give me an anchor when things feel unsettled.

  • On 17 May 2023, Annacacia20 consulted Allan
    Thank you for yet more reassurance. Yes, a big improvement from you know who within 12 hours. Mother is not doing very well with her recovery but we are doing all we can. Hopefully I will proceed with Rolo distribution at the end of the month. Thank you again x

  • On 15 May 2023, G----- consulted Allan
    Thanks again Allan for reassuring me. I hope things work out soon like you say.

  • On 15 May 2023, Circle11843328 consulted Allan
    Fabulous reading, super on point and helpful. Thank you Allan , bless your talents

  • On 14 May 2023, Circle11312428 consulted Lianne H
    Very quick, focused, picked up context

  • On 11 May 2023, Annacacia20 consulted Allan
    Thank you for the quick chat and reassurance. Helpful as always. Mother is through the operation safely and my beloved is still being awful. I know from you that he will calm down soon. Thank you xx

  • On 10 May 2023, Circle11821018 consulted Allan
    always s pleasure to talk to and spot on.

  • On 08 May 2023, Blue consulted Pippa Jo
    Brilliant very reassuring and a pleasure speaking with you thank you

  • On 09 May 2023, Circle11714958 consulted Pippa Jo
    Thank you for your guidance today I’ll definitely put into practice the advice given. You have a wonderful gifted connection with spirit, heart felt messages from mum and dad. Shame we got cut off. Love and light Susan

  • On 09 May 2023, Circle11368498 consulted Pippa Jo
    Such an amazing reading! I highly recommend! Thank you so much Pippa, sorry I had to go my minutes ran out. I look forward to the future predictions. :)

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