Customer reviews

How do we ensure the authenticity of our customer reviews?


Our customers’ trust is very important to us. This also applies to our customer reviews. Therefore, we ensure the authenticity of the reviews published on our platform with the following procedure:


On our platform customers have the opportunity to rate the readers from whom they have received advice. Reviews consist of awarding a number of stars between 1 and 5 and, optionally, a comment.


Only customers registered on our platform can submit a review. The customers can either do this directly at the end of each telephone/chat consultation or within 30 days after the consultation in their customer online account (after having logged in) under “My consultations”/“Review”. The comment will instantly appear in the list of customer reviews in the reader’s profile on the public part of the platform.


The customer can only submit a review, if the consultation has lasted at least 3 minutes for a free consultation and 9 minutes for a fee-based consultation. Otherwise, no pop-up window or “Review” link will appear.


On the platform, the most recent rating comment appears at the top of the list of comments sorted chronologically by submission date.


We want our customers to be able to express their opinions freely and honestly. Therefore, there is no automatic deletion of bad ratings. However, in order to protect the privacy of our customers, comments containing predefined banned keywords, such as phone numbers, e-mail addresses, Facebook IDs, and insults, are deleted automatically. Rating comments are published directly on the platform after they have been submitted and are visible to all users of the platform. All star ratings submitted by customers are included in the overall rating of the respective consultant.


Our readers report to us any content that violates applicable laws or the rules of use regarding reviews in our general terms and conditions. After having examined such review thoroughly, we decide whether it is justified and necessary to edit or even delete it. If there is no violation of applicable laws or our general terms and conditions, the rating comment will only be edited after consultation with the customer who submitted the review.


As long as the reader has not yet responded to the comment, the customer is able to amend it at any time. Once the reader has responded, the comment can no longer be edited by the customer his-/herself. In this case the customer can request a change to the review (e.g., if the comment unintentionally contains personal data) by contacting the customer service. Any reviews deleted at the customer’s request will no longer appear on the platform or be included in the reader’s overall rating.

Most recent client reviews
  • On 25 September 2023, Johnny consulted Pippa Jo
    Pippa has been reading for me for some years now now and just been able to catch up with Pippa and such a Lovely and positive reading. Thank you Pippa and all the very best to you. x

  • On 24 September 2023, I1952 consulted Pippa Jo
    Always quick, insightful and clear. Thank you Pippa

  • On 21 September 2023, Eileen consulted Elaine R
    I have chatted with Elaine R many times over the year and have found her to be excellent. I am keeping my fingers crossed that her prediction comes true. Thanks again. X

  • On 21 September 2023, Circle11983418 consulted Allan
    Thank you Allan, I just needed to to tell me that it will be ok. Thank you x

  • On 20 September 2023, Circle11150728 consulted Allan
    Sonething I needed to see came into fruition today. Of course Alan has said it and stuck to his feelings on it. Amazing skills. Tick ✅ it feels pretty good from where I’m standing to. Going forward next lol xxx

  • On 20 September 2023, G**** consulted Allan
    Thanks again Allan. It has been at times a bumpy ride. You help me regain calm. I hope things change for the better soon. Thanks again!

  • On 20 September 2023, Circle11150728 consulted Allan
    You’ve stood by my side for many years. You’ve given me so much support through the challenges. Always my rock. I have you and the Dragons by my side xxx

  • On 17 September 2023, S1966 consulted Allan
    Briliant as always, Thank you for everything xx

  • On 17 September 2023, Circle12522068 consulted Pippa Jo
    Pippa Jo has a very kind & calming approach to readings. She helped me greatly and I will definitely be reaching out again! Thank you Pippa Jo! ????

  • On 17 September 2023, Heather consulted Pippa Jo
    Thank you; it has been an emotionally intense period . It has felt so weird, intense at times. Thank you for explaining the planetary activities contributing to everything etc.Uplifting, reassuring reading. Considerate and kind. Much appreciated. X

  • On 14 September 2023, Circle11150728 consulted Allan
    You are my angel and support here on earth. Sounds corny but true. You are there with a helping voice and hug as I feel you holding me up. Things have been chaotic truly crazy with so many things negative to juggle but I sing “I Love my life “ as no one and nothing is going to ruin that. I gave the best teacher and the best support. I thank your guides and dragons for guarding me always xxx

  • On 13 September 2023, Annacacia20 consulted Allan
    Lovely to hear from you. I do have covid. Its 7.10pm and he hasnt said a word except Im going to bed!! And he has gone. He said Im on the settee so I least its a quiet evening. He hasnt rung his Mum either which he normally does at 7pm every night. So no arguing but no communication. Thank you, you help me so much xx

  • On 13 September 2023, Circle11621158 consulted Lianne H
    Lianne was wonderful, straight to the point, with her predictions resonating. I look forward to connecting again. Thanks so much, Lianne

  • On 13 September 2023, Circle11368498 consulted Lianne H
    Amazing reading, very accurate. I look forward to the predictions

  • On 07 September 2023, Circle11150728 consulted Allan
    Thank you. Thank you so much. For everything you do for me. For the guidance and support. I am always so grateful xxx

  • On 03 September 2023, Jill1251 consulted Pippa Jo
    Well...I wasn't expecting that! Wow! Pippa Jo was quick and precise and I've never ever had this level of detail before! Thanks so very much: you've changed my world today????

  • On 03 September 2023, Kaylesf90 consulted Lianne H
    Thankyou for our session. I feel like what was spoken about was very relevant, and look forward to coming back and chatting about this. Thankyou. Blessings to you xx

  • On 02 September 2023, Circle11414778 consulted Lianne H
    Every one on her tells different things .And this is the story of my life Had to leave as I am just wasting money .

  • On 02 September 2023, Circle11621158 consulted Pippa Jo
    Always wonderful & a real pleasure to speak with

  • On 30 August 2023, Daisychain consulted Allan
    Alan is lovely and patient as ever. Thank you as always xx

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